ESTD. 2020 · COSTA MESA, CALIFORNIA
Santa Tracking Company
Official Santa Tracker medallion, the Christmas Cadet Program keepsake
FOR HOTELS & RESORTS

Your guest books a room. Their child gets a mission.

Before they've even unpacked, a Christmas Cadet badge is waiting — pressed into a child's hand at check-in, or already resting on the turned-down bed like a gift from the North Pole itself. From that moment, they aren't just a hotel guest. They're a Christmas Cadet, and their assignment has begun.

THE GUEST JOURNEY

From booking to bon voyage

I

Booking

The Christmas Cadet Experience is offered as a bookable add-on at reservation, like a spa package. Capturing the child's name at booking means their badge can be personalized before they ever arrive.

II

Arrival

Either the Cadet Kit is already waiting in-room — staged on the bed like a turndown gift, with a note from North Pole Command — or the child is "sworn in" at the front desk with a short ceremonial badge handoff: "Welcome, Cadet Emma. Your first assignment begins tonight."

III

The Stay

Each day, a tap of the badge unlocks a new Field Report from the North Pole — sleigh maintenance, reindeer checkups, workshop quality control. Nightly turndown can carry the same dispatch as a physical card on the pillow, alongside the chocolate.

IV

Departure

A closing briefing on the last night gives the stay a real send-off — and a post-stay "Field Report" thank-you invites the family to reenlist next December.

WAYS TO ELEVATE THE EXPERIENCE

Built to scale from a nice touch to a signature program

Commander's Badge

Offer a premium metal or enamel badge tier alongside the standard laminated badge — a keepsake-grade upsell for guests who want more.

Property-wide activation

Place NFC tap points at multiple spots across the resort — the lobby tree, the pool, the spa — so the whole property becomes part of the mission, not just the room.

A graduation moment

Close the stay with a certificate presentation on the final night — hosted by the GM, a costumed Santa, or your own holiday team.

Co-branded badge

Feature your property's own logo alongside Santa Tracking Co. on the badge itself — a program that feels custom to your resort, not off-the-shelf.

A signature menu moment

Tie the program into dining with a themed "Cadet's Cocoa" or kids'-menu item, presented with its own small "orders" card.

WHY PROPERTIES PARTNER WITH US

An amenity guests actually remember

A distinctive family amenity

Most holiday programming looks the same from property to property. The Christmas Cadet Program gives you something guests haven't seen before — and will photograph, post, and mention in reviews.

Turnkey to run

We handle the badge design, the daily content, and the program materials. Your team hands out a badge at check-in — that's the extent of the daily lift.

Solves your hardest age group

Children ages 2–12 are the toughest guests to keep entertained through a multi-day stay. A daily "mission" gives them something to look forward to that isn't a screen.

A reason to come back next year

Holiday traditions drive repeat bookings. A memorable Cadet experience this December is a reason to choose your property again next season.

GETTING STARTED

What happens after you reach out

1

Tell us a bit about your property and the size of program you're picturing — a small pilot or a full-season rollout.

2

We put together badge design options and a content calendar tailored to your typical guest stay length.

3

Your Christmas Cadets check in this season.

© Santa Tracking Company · Unboxing Believing